Privacy policy
Effective Date: July 13, 2026
At changebeauty ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, subscribe to our communications, or otherwise interact with our brand.
Information We Collect
When you use our website or make a purchase, we may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information
- Order and purchase history
Customer service communications
We may also automatically collect certain information about your device and website usage, including:
- IP address
- Browser type
- Device information
- Pages viewed and time spent on our website
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate with you regarding your purchases
- Send order confirmations and shipping updates
- Improve our website, products, and customer experience
- Prevent fraud and maintain website security
- Send marketing emails and promotional content if you have subscribed to receive them Sharing Your Information
We may share your information with trusted service providers that help us operate our business, including:
- Shopify, which powers our online store
- Payment processors
- Shipping and delivery providers
- Email marketing services
- Analytics providers
These providers only receive the information necessary to perform their services. We may also disclose information if required by law or to protect our legal rights. We do not sell your personal information.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to help provide a better shopping experience. Cookies may be used to remember items in your cart, maintain website functionality, understand how visitors use our website, and improve our services.
Some cookies are provided by Shopify and other service providers that help us operate our online store.
You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.
Marketing Communications
If you subscribe to our email list, we may send you updates about new products, promotions, special offers, and company news.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, misuse, or loss. However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
If you would like to access, update, correct, or request deletion of your personal information, please contact us using the information below.
We will respond to requests in accordance with applicable Canadian privacy laws. Children's Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: changebeauty
Email: hello@changebeauty.ca
Address: 18 John St. Port Hope, ON, Canada L1A 1N4